Frequently Asked Questions


Q How do I order fax broadcast services?
Q What are the technical requirements?
Q Which file formats can I use to send my flier and fax list?
Q Does UnixUSA offer any volume discounts?
Q Are there any charges for unsuccessful delivered faxes?
Q Will UnixUSA's name appear anywhere on my flier?
Q Does UnixUSA offer mail merge services?
Q Are there any additional charges for merging?
Q Can I schedule my fax blasting for any time?
Q Does UnixUSA charge by the page or per minute?
Q What kind of payment methods are accepted?
Q Is there any Reporting at the end of my broadcast?
Q Is it okay to use graphics?


Q How do I order fax broadcasting services?
A Ordering is very simple. You just need to send your fax list (fax numbers) and your flier (fax document) to our support center attached by e-mail.
Support Center e-mail: support@unixusa.net
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Q What are the technical requirements?
A There are no technical requirements, you just need to provide fax numbers and a document to broadcast.
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Q Which file formats are accepted?
A Our fax broadcast system supports most formats including .doc (Word File), .pdf (Acrobat File), .pub (Microsoft Publisher), .bmp (Print Shop File), .jpg (image formats), .gif (image formats), .tif (image formats). etc.
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Q Does UnixUSA offer any volume discounts?
A Yes. Please contact us by e-mail or by phone for volume discounts.
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Q Are there any charges for unsuccessful delivered faxes?
A No. With UnixUSA you will not be charged for unsuccessful delivered faxes.
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Q Will UnixUSA's name appear anywhere on my document?
A No. Your document will show only what you want us to broadcast.
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Q Does UnixUSA offer mail merging services?
A Yes. UnixUSA does offer mail merging to personalize your fax broadcast.
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Q Are there any additional charges for mail merge?
A No. There is no extra charge for mail merge.
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Q Can I schedule my broadcast faxing for any time?
A Yes. Simply indicate your desired schedule on your order. Our support center is available 24/7.
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Q Does UnixUSA charge by the page or per minute?
A UnixUSA charges only per page and only for successful delivered faxes.
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Q What kind of payment methods are accepted?
A UnixUSA accepts all major credit cards and paypal. You will receive an e-mail (after placing your order) attached with customer form where you will fill with your billing informations.
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Q Is there any Reporting at the end of my broadcast?
A Yes. UnixUSA will send you a report at the end of your broadcast where you will be able to track your numbers.
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Q Is it okay to use graphics?
A Yes, but we recommend you limit your use of graphics. This is due to the usually poor quality of the receiving fax machine that may have problems printing your graphics. If you do use graphics keep them simple and minimize the dark ink that will be required on the receiving end.
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