anyone has this kind of problem when playing on windows 11 laptop? - Ragnarok Online Community Chat (2025)

Bohem

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when i turn on the game, game starts fine.

everything works perfectly until within first 5 minutes, the game freezes. but the in-game sound is keep going (eg, someone using skill etc), so i am guessing the game client isn't fully frozen.

has someone ever experienced this situation? and if so, how did u fix it ?

ps. i already tried uninstalling & re-installing the game couple of times

ps2. could it be a window service pack that i need to download?

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Kedoxu

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What other apps/programs do you have running when launching the RO client?

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Bohem

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nothing =S i turned off everything and screen still freezes... but i can hear in-game sound keep going so i know the client isn't frozen... its weird..

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Kedoxu

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Have you checked all you graphics drivers are up to date?

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Bohem

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yep... i guess RO just doesn't wanna run on my laptop XD i'll try to find some window drivers and installing them....

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4448220820200934323

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I know someone who bought a new laptop for gaming that has win 11 and also can't run RO for longer than 5 minutes. The closest we got to extending the playtime was repairing EAC manually in the installation folder. Of course, with all the other tricks like turning off all overlays, not running any other programs including discord, never running through Steam.

Win 11 has not been nice with RO.

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holyelf

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Bohem

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yes lol i am using brand new laptop with window 11, but with i5 12500H.

could be windows thing i guesss

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havocstopper

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Did you try playing with the graphics under settings? I've had wonky things happen when using my nvidia card and not Direct3D. also, see if it happens with or without fullscreen.

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Bohem

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i tried changing every single options but did not help XD its weird.. i guess its windows 11 thing

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Bohem

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nvm couldn't fix it still

Edited by Bohem, 04 October 2022 - 01:26 PM.

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holyelf

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tlc9711LOgo

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If your laptop has a mux switch, u can switch to ur dedicated gpu instead of igpu. Now my ro game not crashing everytime xD

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Bohem

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thanks for the feedback and solutions guys... i kinda had a feeling it would be a igpu related issue... i will give u guys an update once i find better solution hahha

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holyelf

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If your laptop has a mux switch, u can switch to ur dedicated gpu instead of igpu. Now my ro game not crashing everytime xD

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Dimension69

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I have the exact same issue. New laptop with win 11. The game crashes after a few minutes no matter if I run it through steam or a client downloaded directly from the website:(

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Yhannix

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try the option "Run as Adminstrator" by right clicking the game icon and select run as Administrator option that might work

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DDQuidam

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I had a similar problem a while ago where the game would get extremely slow, turned out to be my bios bc i had an early version of an update which had some features disabled which ended up affecting RO directly. Just my 2 cents

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mikkotinamide

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Edited by mikkotinamide, 10 October 2023 - 01:50 PM.

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therevengeofnico

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Have you tried looking at your settings to see if it matches the resolution and how many bits your processor is running? Resolution most of the time doesnt cause any issues but if you're running 32-bit and playing the game on 64-bit this can happen. Even the other way around. Basically either the game is too fast your your processor or your processor is too fast the game cant pick up the pace.

I had this issue before, running an intel processor. Switching to amd was a breeze. Might be worth a shot.

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mikkotinamide

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How do I know which resolutions are 32-bit which are 64-bit?

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therevengeofnico

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How do I know which resolutions are 32-bit which are 64-bit?

First, go to your File Explorer (commonly referred to as Windows Explorer) and click on This PC (commonly known as My Computer for Windows 7 and below). Right-click anywhere inside This PC so long as its not any of your drives or document folders, just the blank space. Click Properties and you will see what Windows version you're running at and what processor your using. Pay attention to the part where it says System Type. It will either say 32-bit or 64-bit. There is a more complicated way of finding this out but we're just looking for which bit your pc is running on so the basics should be fine.

Next you go into your ragnarok folder (wherever you installed the game) and look for Setup. When you open that there should be Resolution there with a dropdown menu. This allows you to switch your games resolution. If you're running on full screen its beneficial to use the same resolution you're using on your monitor. Going over would mean your pc has to switch resolutions every time you get into the game and when you get out of it which shouldn't be an issue for faster pc's but slower pc's usually start having problems as they struggle to keep up.

Going back to resolution, beside it should say either 32-bit or 64-bit. This is where you need to match the resolution to what your pc is actually running. For example on the list it may say 1920x1080 - 32-Bit or something like that.

If its the wrong system type and you switch it back and you have no problems, you should be all set.

If you do encounter issues on the setup screen like no resolution choices at all, this may be a result of 3 things. (1) Your graphics card does not support Ragnarok which means the game is running on an internal gpu which cant really support much given how the games engine has evolved since 2004. (2) You're running an APU which is a CPU + GPU combo like on one of my pcs i run a Ryzen 5 5600G APU so I dont use a graphics card on that one, still pretty good to game on but struggles on more demanding titles. Or (3) this happens to me a lot since I have another pc runing an Ryzen 5 5600G APU and stuck a GTX1660 super on it. Your Graphics card may have two options. One for the actual GPU and the other for the APU. Intel has a similar option to an AMD APU but the stand alone graphics card that comes with its processors are seldom generic and aren't really equipped for heavy graphics. Much like how regular Intel computers have an "office-only" persona to them. This just means that the game is using the wrong graphics card to play so you just have to switch them out and that should solve the issue.

There is a way to go into your ragnarok folder and manually set your resolution and bit but i'd try my initial suggestion first and see where it goes.

Edited by therevengeofnico, 10 October 2023 - 06:30 PM.

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mikkotinamide

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Going back to resolution, beside it should say either 32-bit or 64-bit. This is where you need to match the resolution to what your pc is actually running. For example on the list it may say 1920x1080 - 32-Bit or something like that.

My PC/Windows is 64-bit but there are no options in RO setup to switch to 64. All of the choices are a*b*32 (e.g. 1280x720x32)

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Biggu

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do this work for me.

youtube.com/watch?v=wroUckNg4JY

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therevengeofnico

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My PC/Windows is 64-bit but there are no options in RO setup to switch to 64. All of the choices are a*b*32 (e.g. 1280x720x32)

What graphics card are you using on your pc? This is most likely an issue of synergy. Looks like windows 11 64-bit is too much for your graphics card. You can actually switch to windows 11 in 32-bit but i think it involves formatting your pc and installing the 32-bit version.

Its downloadable on the microsoft website you get to choose if you wanna get the 64-bit or 32-bit version.

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